3 Steps on how to Unlocked SSS Online Account

Philippines – Are you one of those people in the country who has an Online SSS Account that experience the same issue as I am after having multiple invalid log in attempts and suddenly your account was flagged of “Your Account is Locked”?

This could be very a annoying and hassle experience to us because we cannot be able to open our SSS account until we request for a reset.

Read: How to File SSS Loan Online


Read: New SSS Contribution Table

Here are three easy steps on how to reset the SSS Online Account:

1. Visit the nearest SSS Branch at your area and ask for the right person who handles the said issue. This process is quick and easy, just within a day your account is reset and you may now be able to gain access to your SSS Online Account. Just don’t forget to bring your SSS ID or UMID card for verification.

2. Send an email through onlineserviceassistance@sss.gov.ph or member_relations@sss.gov.ph. This process is suitable for SSS member that has no time of visiting SSS Branch also this process could take 3 – 4 working days before a response email from the SSS. As you request for the reset of your SSS Account don’t forget to include your Full Name, Date of Birth, SSS Number and attached scan copy of your SSS ID. Failed to do so may prolong the process of request.

3. Call on their SSS Hotline at (632) 920-6446 to 55 (available 24 hours from Monday to Friday except during holidays) and request for unlocking or resetting your account. Prepare your SSS number for verification. This process is also quick and easy and suitable for members that has no time to visit the SSS Branch.

These are just the 3 easy steps on how to unlock your account, just remember to be careful on how you type your username and password to avoid invalid attempts when logging your SSS Account but in case it happen again you now the procedures on how to reset it again.