How to Unlock SSS Locked Account Online

Philippines - Are you a SSS member with an online SSS account and then suddenly your account has been locked due to multiple log in failure or maybe typing the wrong ONE TIME Password or (OTP)? If this thing happens to you? This article might be the right one for you to help you access once again your SSS account online.

Before the end of the year 2024, the SSS has updated their newly designed website and at the same time they added a new feature which is the SMS-OTP to be able log in to your SSS accounts. A six digit number will be sent to your SSS registered mobile number and it will be used to verify your identity every time you login into your SSS account.


Unfortunately this thing called "SSS Locked Account" happen to me, that time every time I request for OTP code, the SSS website say's wrong OTP? Until I reached the maximum wrong OTP and my SSS account has been flagged "Your Account is Locked".

What I do is, I search on Google and find several ways on how to unlock my SSS account? Fortunately I found one and tried it, and luckily I unlocked my account without the hassle of going to the nearest SSS Branch.

Here is how to Unlock my SSS Account by Changing my SSS Password Online

1. Go to SSS Website https://www.sss.gov.ph/ and then click create my SSS account or log-in.



2. Click Log-in to continue.



3.Type your User-ID and Password but if your account is already locked? click Forgot Password.



4. Select an account on which you want to change password? the account I choose is SSS Member.



5. In the Option 1, I choose Multi Factor Authentication, at this time the option Security Options is currently unavailable.



6.Option 2, Type your SSS Number.



7. Request for One Time Password or OTP on your registered SSS mobile number and once the code has received input the code and click Proceed.



8. Option 3, create a new password, password must have numbers or characters, lowercase letter, capital letter, number and special character and then click Submit.



9. Option 4, your password is change completed click back to log-in and type your user-id and new password.



That's it you can now access your SSS account, this is just only one of many ways on how to unlock your locked SSS account.